Department: Finance & Resources
Deadline: 9am, Thursday 16 January
Interviews: Wednesday 22 January
Salary: £34,000 per annum
Contract: Permanent
Hours: 40 hours per week, additional hours to be taken as TOIL. Some weekend and evening work is necessary.
Location: Candidates will be based in the office at Chapter in Cardiff. We offer a hybrid model which means that, when possible, you can also work from home.
Purpose of role
The post-holder is responsible for the strategic planning, day to day operations, delivery of new and existing services and capacity planning to ensure our IT infrastructure meets the current and future needs of the organisation
They must ensure that IT systems and infrastructure meet operational requirements and enhance audience engagement, accessibility and inclusivity for all users, including those with limited digital confidence. This includes internet, telecommunications, tills, intranet, digital display, IT infrastructure and all information and computer networks.
Ideal candidate
You'll be organised, ambitious and solution-focused with demonstrable experience of working in a similar role. Adaptable and able to work to short deadlines within a tight budget, you’ll be focussed and patient and able to support the varying needs and IT competencies of everyone within the organisation. You’ll also be skilled at making support and training engaging and understandable for everyone.
You’ll be detail-focused and, as part of the Senior Management Team, you’ll also actively contribute to the organisation’s long-term, strategic vision and planning.
You must be committed to ensuring that our IT interface is user-friendly, and champions best practice regarding access inclusion and equity.