Freedom of Information
We’re committed to being as open as possible. We believe that the public has a right to know how we spend public funds. You can see details of our policy here.
By law, we may have to provide your application documents and information about our assessment to any member of the public who asks to see them under the Freedom of Information Act 2000. We may not release those parts of the documents which are covered by one or more of the exemptions under the Act. Please see Freedom of Information website for more information.
Complaints Procedure
If you’re not happy with the way we dealt with your application, you can access a copy of our Complaints procedure on our website here.
Please note that you can only complain if you believe we have not followed our published process when dealing with your application. You cannot use the complaints procedure to appeal against the decision.
Fraud Prevention
Public funding depends on the integrity of the applications that we receive. You should answer all questions fully, clearly and honestly. If you include inaccurate information, we may need to reclaim funding at a later date or take other action if we suspect fraud.
Information collected through the application process will be shared with fraud prevention agencies who will use it to prevent the misuse of public funds and money laundering and to verify your identity. Further information on how your information might be used is set out in our Privacy Policy.
Data Protection
It's important that you're aware of our obligations and responsibilities under the General Data Protection Regulations (GDPR). The GDPR specifies how we collect, manage, share and store personal data. They also define your rights in relation to our management of your data.
Further information may be found in our published Privacy Policy. We won’t disclose Personal data or Sensitive Personal data (as defined in the Regulations without your consent unless an overriding obligation applies (for example, a legal obligation).